RS Survey Choice Information

Post Office counter shops handle a wide range of postal, financial, government, and retail transactions.

📮 Mail & Shipping Services

  • Postage Sales: Buying individual stamps, stamp books, and digital postage labels.
  • Domestic Shipping: Sending letters and parcels via services like 1st Class, 2nd Class, Tracked, and Special Delivery.
  • International Shipping: Sending items abroad using International Standard, Tracked, or GlobalExpress.
  • Parrot/Drop-off Services: Dropping off pre-paid parcels or returns from online retailers (e.g., Evri, Royal Mail, DPD).
  • Click & Collect: Collecting parcels redirected or delivered directly to the post office branch.

💰 Banking & Financial Services

  • Cash Withdrawals & Deposits: Accessing everyday banking services for major high-street banks using a debit card or paying-in slip.
  • Cheque Deposits: Depositing cheques into personal or business bank accounts.
  • Bill Payments: Paying utility bills, council tax, housing rent, and broadband bills via barcode or payment swipe cards.
  • Money Transfers: Sending and receiving domestic or international funds through services like Western Union.
  • Postal Orders: Buying or cashing postal orders as a secure alternative to cash or cheques.

✈️ Travel Services

  • Foreign Currency Exchange: Buying on-demand or pre-ordered foreign cash, or topping up a multi-currency travel money card.
  • Passport Check & Send: Verifying paper or digital passport applications before they are sent to the passport office.
  • International Driving Permits (IDPs): Issuing driving permits required for motoring abroad.
  • Travel Insurance: Purchasing on-the-spot travel insurance policies.

🏛️ Government & Identity Services

  • Document Verification: Checking identity documents for job applications, driving licences, or DBS checks.
  • Vehicle Tax: Renewing annual road tax using a V5C logbook or V11 reminder notice.
  • Savings & Pensions: Managing National Savings and Investments (NS&I) accounts or collecting specific benefit payments.

🛒 Retail & Digital Services

  • Gift Cards & Top-ups: Purchasing high-street gift vouchers or mobile phone network top-up vouchers.
  • National Lottery: Buying lottery tickets, scratchcards, and claiming cash prizes.
  • Stationery & Packaging: Purchasing envelopes, bubble wrap, packing tape, and cardboard boxes.